To support delivery of our Services, CHARGEBEE INC. (“Numberz”) may engage and use data processors (“Subprocessors”) with access to certain personal information. This page provides important information about the identity, location and role of each Subprocessor we use.
Terms used on this page, but not explicitly defined, have the meaning outlined in our Customer Agreement established with you, the customer.
The information shared here is for educational purposes to demonstrate how Numberz engages with third-party systems, specifically which providers we use as part of delivering the Numbez service to you. It should not be interpreted as offering any additional rights or binding agreements.
A subprocessor is an external service or provider that is enlisted by Numberz to deliver our service to you. As part of that service delivery, we may be required to share personal information we have collected about you with these providers.
We take the privacy and security of your personal data very seriously and have strict processes in place to ensure this information is shared securely and only when necessary.
Personal information: We employ Secure Socket Layer (SSL) technology on the collection, storage and processing of all data. All accounts are accessed via secure login with one-way hashing of all passwords. We do not access or share any data unless required to by law or with your permission to help resolve system problems or service your account.
We’ve broken the list of processors into relevant sections, to give you greater understanding over how these services have access to your information.
Numberzs uses the following organizations to store/host/collect Personal Information, or provide other infrastructure that helps with delivery of the Numberzs service. These are secure environments:
Amazon Web Services (AWS) |
|
Purpose | Hosting Provider; infrastructure which supports systems and data for delivery of Numberzs services |
---|---|
Data Shared | None. Vendor manages underlying infrastructure which stores and processes all customer data however vendor employees are not able to access that data without explicit approval from Numberz through an access management system. |
URL | https://aws.amazon.com |
Security |
|
Privacy |
|
Sendgrid |
|
Purpose | Delivery of user and system generated email messages. |
---|---|
Data Shared | Email Address, Email Message |
URL | https://www.sendgrid.com |
Security |
|
Privacy |
|
Numberz also uses certain providers to assist and support operations. These providers do not have direct access to data that you have shared with us, but we may collect personal information you have shared with us via these services, as part of delivering the wider Numberzs Service.
For example: If you contact us for support regarding your service or this agreement, including billing, via email or phone call, we will pass on your contact details and questions to other services that we use to provide support (see Service Specific Subprocessors below):
Quick Books, India – financial accounting, cloud accounting & CRM
As our business grows and evolves, the third-parties and sub-processors that we engage with may also change over time. We will provide the account owner with notice of any changes by posting any changes here. Please check back here to stay in the loop.
Do you have questions? Drop your number and we'll give you a call shortly.